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Session I: Introductory Material
Welcome
Housekeeping
Objectives
Definitions & basic concepts
Everyday Examples
Some examples
Why use it? -- Motivation
Economics (what's the cost savings)
The problem of human error (why is it hard to fix with existing tools)
What would you do?
Current prevention and appraisal methods
(Exercise: What are you doing to make things turn out right currently?)
How your current methods work
Are zero defects really possible?
Session II: Basics
Logic of inspection
Judgment
Informative
Source
Anatomy of mistake-proofing
Inspection techniques
Setting functions
Control methods
Examples
Hierarchy/rules of thumb
Discuss what is most/least effective among parts of Mistake-proofing
Session III: What to expect
Where it works well & does not work well
Economics of devices
Clear intent -- know the answer
Synergy with other quality tools
Design issues
Complexity
DFA (Design For Assembly) rules
Quality tools life cycle
Group Case Studies & presentations
Session IV: Psychology of human error
Putting knowledge in the world
(EXERCISE: legos)
Constraints
Affordances
Visibility & feedback
Implementation
Keep it simple & low cost
Bias for action
Implementation submission, approval, tracking, idea transfer,
Assignment: Develop and implement one or more
mistake-proofing devices and report your efforts in 4-6 weeks.
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